Description:
No matter how superb the cuisine or attractive the decor, nothing alienates customers faster than poor service. This invaluable guide comes to the rescue by covering the basics of providing good food and beverage service and assisting in the creation of an excellent dining experience. Acquainting readers with the different service categories?including French, American, English, Russian, Family-style and Banquet?it provides step-by-step instructions on how to greet and seat guests, take orders, answer questions, serve food and beverages, time a meal, handle the check, and more.
